Patient Centered Medical Home (PCMH) is a model of care that ensures the patient’s care is coordinated, so that treatment is always rendered with regard to the whole patient. PCMH recognition is obtained through a process of evaluating standard treatment practices by the physicians and other health care providers. Patient Centered Medical Home Recognition is awarded by the National Committee for Quality Assurance, via its Physician Practice Connections and Patient Centered Medical Home Recognition Program.
Through the dedication to patient quality care of the TriValley owners, each TriValley Primary Care office has been awarded the highest level of PCMH recognition. The date in the emblem above indicates the year in which the standards were set that TriValley offices met.
The principles of a medical home are outlined in a joint statement by the American Academy of Family Physicians, the American Academy of Pediatrics, the American College of Physicians, and the American Osteopathic Association, which was published in 2007.
These Joint Principles include:
- A personal physician: each patient in our practice is assigned a primary care physician, who coordinates that patient’s care.
- Physician directed medical practice: the personal physician leads his or her team of professionals who collectively manage the patients’ care.
- Whole person orientation: a medical home is responsible for the whole patient, coordinating care for all stages of life. Whether the patient is being seen for acute, chronic, or end of life care, the personal physician collaborates with all caregivers so that the patient’s care is directed to the whole patient, rather than individual symptoms or diseases.
- Care is coordinated/integrated: a medical home follows patients through the health care system, coordinating care with hospitals, specialists, home health agencies, and nursing homes. This ensures the patient does not encounter any lapses in care, and improves patient outcomes. Patients can expect their care to be coordinated across practices, so that if the personal physician refers the patient to a specialist, they are also coordinating care with that specialist through an exchange of clinical information.
- Quality and safety: a medical home strives to achieve the highest quality of care with defined clinical quality outcomes backed by evidence-based medicine. Patients can expect their personal physician to monitor their progress towards these clinical quality measures and work together to achieve the best possible outcomes.
- Enhanced access: medical homes must be accessible to patients with same-day appointments and electronic communication capabilities, such as those our patients will find on the patient portal. Payment: medical homes will be properly reimbursed by insurance companies in recognition of the added value patients are receiving.
TriValley Primary Care physicians endorse, recognize and adhere to the principles outlined above, and underwent a rigorous recognition process to attest to their adherence.
Through participation in, and adherence to, such programs as Patient Centered Medical Home, our patients should expect to receive the highest level of quality medical care when they seek treatment with a TriValley Primary Care provider.